Pre-Incident Education – Stress management education for individuals, groups or organizations; provides preparatory tools for coping with critical incident stress.
Defusing – usually within hours of the incident to offer support, primarily an informational update and status report concerning the incident and related injuries; and to establish the need for a debriefing.
Formal Debriefing – 24-72 hours after the incident. A debriefing is a confidential, non-evaluative discussion and sharing of involvement, thoughts, and reactions resulting from the response.
Follow-up Debriefing – conducted weeks or months after the incident; concerned with delayed or prolonged stress symptoms or reactions; may be done informally.
On-Scene or Near Scene Support – requested by Incident Command for support while a response is ongoing; typically a prolonged response. On-site defusing, evaluation or debriefing by a team member may be appropriate for some critical incidents when the circumstances permit; debriefing team members can watch for acute reactions, provide support, encouragement, consultation and availability to help personnel deal with immediate stress reactions.
Demobilization – intervention service provided to personnel being disengaged from an incident; provision of healthy refreshments and an informal debriefing about stress and coping techniques prior to leaving the scene.
One-On-One Support – individual evaluation and assistance for the emergency worker showing obvious signs of distress and needs to process stress reactions.
Chaplain Support Services – trained clergy who assist emergency workers in utilizing their faith resources.
Education – stress management and CISM awareness and training.
Family Support Services – support sessions for family/significant others o the emergency response personnel.
Individual Referrals – recommend mental health professionals who can provide professional services to emergency workers.
Emergency Support Services – stress management support for family, loved ones and co-workers of emergency responders.
Consultations to Other Teams and Organizations – advice and guidance for CISM Team.
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Team Coordinator: (919) 906-9340, (919) 855-4686 or email@example.com